Organizations need employees who can successfully do business, interact, and behave in different cultural environments.
They need individuals who are trained for cultural intelligence, rather than people who merely possess knowledge about a different
There are lots of ways to gather information about other countries and cultures, like reading a book,
watching a YouTube clip, or doing a self-assessment with a tool. Some of these are quite entertaining, many contain only partically correct information. Most show an
unfortunate overreliance on a totally outdated practice of squeezing different cultures into seemingly neatly separated containers. For example,
administering a cultural self-assessment and comparing the respondent's cultural preference to the Hofstede dimensions is such a common methodological
mistake that it has its own name - ecological fallacy.
What is more, all these are venues of information gathering about countries, but not opportunities for developing cultural intelligence.
Only a real training or coaching session allows for interaction through questions and answers, and an exploration of how information
about another country and culture can be applied to a business context and personal situation. This allows individuals to competently
and confidently act in new and unknown situations. And India's cultural diversity has a whole lot of such situations to offer.